Privacy Policy

BODY & MIND SKIN CARE CENTRE

Effective Date: 12/01/2025

This Privacy Policy explains how BODY & MIND SKIN CARE CENTRE LIMITED (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR). By using our Website (https://www.bodyandminduk.com), you agree to the terms outlined in this Policy.


1. Definitions

1.1 Personal Data: Any information relating to an identified or identifiable individual, including but not limited to name, contact details, and online identifiers.

1.2 Processing: Any operation performed on Personal Data, including collection, storage, use, or disclosure.

1.3 Data Controller: BODY & MIND SKIN CARE CENTRE LIMITED, responsible for determining the purposes and means of Processing Personal Data.

1.4 User: Any individual accessing and using our Website.


2. Data We Collect

2.1 We may collect the following types of Personal Data:

  • Contact Information: Name, email address, telephone number.
  • Demographic Information: Postcode, preferences, and interests.
  • Technical Information: IP address, browser type, operating system, and access times.
  • Usage Data: Pages visited, time spent on the Website, and navigation patterns.
  • Transaction Data: Details of payments processed securely through Stripe or other payment providers.

2.2 We do not collect sensitive data (e.g., health, religion, or political opinions) unless explicitly provided by you and necessary for a specific service.


3. How We Use Your Data

3.1 We use your Personal Data for the following purposes:

  • To provide and improve our services.
  • To communicate with you regarding inquiries or transactions.
  • To personalize your experience on our Website.
  • To ensure Website security and prevent fraud.
  • To comply with legal obligations and regulatory requirements.

3.2 We will not use your Personal Data for any purpose incompatible with the above unless you provide explicit consent.


4. Legal Basis for Processing

4.1 We process your Personal Data under the following legal bases:

  • Consent: Where you have provided explicit consent for specific purposes (e.g., receiving marketing communications).
  • Contract: To fulfill contractual obligations (e.g., processing a transaction).
  • Legal Obligation: To comply with applicable laws or regulations.
  • Legitimate Interests: Where Processing is necessary for our legitimate business interests, provided it does not override your rights.

5. Data Sharing and Disclosure

5.1 We may share your Personal Data with:

  • Service Providers: Third parties who provide services on our behalf (e.g., payment processors, IT support).
  • Regulatory Authorities: Where required by law or to enforce our legal rights.
  • Third-Party Analytics Providers: To analyze Website performance and usage patterns (e.g., Google Analytics).

5.2 We do not sell or rent your Personal Data to third parties.

5.3 Where data is transferred to a country outside the UK or EEA, we will ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).


6. Data Retention

6.1 We will retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

6.2 Retention periods:

  • Contact and transaction data: Retained for 7 years for tax and compliance purposes.
  • Technical and usage data: Retained for up to 12 months unless required longer for analysis.

7. Your Rights

7.1 Under GDPR, you have the following rights:

  • Access: Request a copy of the Personal Data we hold about you.
  • Rectification: Correct inaccurate or incomplete Personal Data.
  • Erasure: Request deletion of your Personal Data where it is no longer necessary.
  • Restriction: Limit the Processing of your Personal Data.
  • Portability: Receive your Personal Data in a structured, commonly used, and machine-readable format.
  • Objection: Object to Processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Withdraw your consent for Processing at any time.

7.2 To exercise these rights, contact us at: info@bodyandminduk.com.

7.3 You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/.


8. Security of Your Data

8.1 We implement appropriate technical and organizational measures to safeguard your Personal Data, including:

  • Encryption of sensitive data.
  • Regular security audits and updates.
  • Access controls to restrict unauthorized access.

8.2 While we take reasonable precautions, no method of transmission over the Internet is 100% secure. Users transmit data at their own risk.


9. Cookies and Tracking Technologies

9.1 Our use of cookies is detailed in our Cookies Policy.

9.2 You can manage or disable cookies through your browser settings.


10. Updates to This Privacy Policy

10.1 We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

10.2 Users are encouraged to review this Policy periodically.


11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

BODY & MIND SKIN CARE CENTRE LIMITED 1 Tyrone House, Church Street, Wellington, Telford, TF1 1DR

Email: info@bodyandminduk.com

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