Effective Date: 12/05/2025

These Terms of Sale (“Terms”) govern the purchase of gift cards and salon services (“Products and Services”) offered by BODY & MIND SKIN CARE CENTRE LIMITED (“we,” “us,” or “our”) through our website (https://www.bodyandminduk.com) and at our physical salon location. By purchasing our Products or Services, you agree to these Terms. If you do not agree, do not proceed with the purchase.


1. Scope of Terms

1.1 These Terms apply to:

  • Gift cards purchased online through our Website.
  • Body treatment and salon services booked at our physical location.

1.2 Separate terms may apply to in-store purchases and bookings; these will be provided at the time of purchase.

1.3 If you have any questions about these Terms, contact us via our Contact Policies Page.


2. Gift Cards

2.1 Purchase and Use

  • Gift cards are redeemable only for services provided at BODY & MIND SKIN CARE CENTRE LIMITED.
  • Gift cards cannot be exchanged for cash, resold, or transferred unless explicitly authorized by us.

2.2 Validity

  • Gift cards are valid for 12 months from the date of purchase unless otherwise specified.
  • Unused balances will expire after the validity period.

2.3 Loss or Theft

  • We are not responsible for lost, stolen, or unauthorized use of gift cards. Please treat your gift card as cash.

3. Salon Services

3.1 Bookings

  • All bookings for salon services must be made in advance, either through our Website or by contacting us directly.
  • Appointments are subject to availability.

3.2 Payment

  • Payments for services can be made online or in person at the time of the appointment.
  • Advance payment may be required for certain treatments or packages.

3.3 Arrival and Late Policy

  • Clients are advised to arrive at least 10 minutes before their scheduled appointment time.
  • Late arrivals may result in reduced service time or rescheduling, at our discretion.

3.4 Health and Safety

  • Clients must inform us of any allergies, medical conditions, or other health concerns prior to their appointment.
  • We reserve the right to refuse treatment if it may compromise the client’s health or safety.

4. Pricing and Payment

4.1 Pricing

  • All prices for Products and Services are listed in GBP and include VAT unless otherwise stated.
  • We reserve the right to modify prices at any time. However, changes will not affect confirmed bookings or purchases.

4.2 Accepted Payment Methods

  • We accept major credit cards, debit cards, and other payment methods as specified on our Website.

4.3 Refunds and Cancellations


5. Cancellations and Rescheduling

5.1 Gift Cards

  • Purchases of gift cards are non-refundable.

5.2 Salon Services

  • Cancellations or rescheduling must be made at least 24 hours in advance of the appointment.
  • Failure to provide sufficient notice may result in a cancellation fee of up to 50% of the service cost.

6. Limitations of Liability

6.1 General

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our Products and Services.

6.2 Service Risks

  • While we take all necessary precautions, certain treatments may carry inherent risks. Clients accept these risks when booking services.

6.3 Force Majeure

  • We are not responsible for delays or cancellations due to events beyond our reasonable control, such as natural disasters, pandemics, or government restrictions.

7. Changes to Terms

7.1 We reserve the right to update these Terms at any time. Changes will not affect purchases made prior to the update.

7.2 Users are encouraged to review these Terms periodically. The “Effective Date” at the top will indicate the latest revision.


8. Contact Information

For questions or concerns about these Terms, please contact us:

BODY & MIND SKIN CARE CENTRE LIMITED 1 Tyrone House, Church Street, Wellington, Telford, TF1 1DR

Email: info@bodyandminduk.com

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